Refund Policy – TechyMachines

At TechyMachines, we value your trust and strive to deliver high-quality electronic products. If for any reason you are not fully satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and our responsibilities.

1. Eligibility for Refunds

You may request a refund under the following conditions:

  • The product is defective, damaged, or not functioning as described.

  • You received the wrong product or an item different from your order.

  • The product is unused, unopened, and in its original packaging, returned within the allowed return period.

2. Return Window

  • Returns and refund requests must be initiated within 7–10 business days from the date of delivery.

  • Products returned after this period may not be eligible for a refund.

3. Non-Refundable Items

Refunds will not be granted for:

  • Products damaged due to misuse, mishandling, or unauthorized repair.

  • Items purchased during special clearance sales or promotional discounts (unless defective).

  • Digital products, warranties, or subscriptions, once delivered.

4. Refund Process

  1. Contact our customer support team at support@techymachines.com with your order details and reason for return.

  2. Our team will verify eligibility and provide a Return Authorization Number (RAN).

  3. Ship the product back to our designated address (customer is responsible for return shipping unless the item was defective or incorrect).

  4. Once inspected, refunds will be processed within 7–14 business days.

5. Refund Method

  • Refunds will be issued to the original payment method (credit card, debit card, UPI, net banking, or wallet).

  • Depending on your bank/payment provider, it may take additional time for the refund to reflect.

6. Damaged or Defective Products

If you receive a damaged or defective product:

  • Report the issue within 48 hours of delivery.

  • Provide clear photos/videos of the product and packaging.

  • We will arrange for a replacement or full refund at no extra cost.

7. Cancellations

  • Orders can be cancelled before dispatch for a full refund.

  • Once shipped, cancellation requests will be treated as returns and follow the refund process.

8. Contact Us

For any refund or return-related queries, please reach out to our support team:

📧 Email: support@techymachines.com
📞 Customer Care: +91-XXXXXXXXXX
🌐 Website: www.techymachines.com